Online business reviews

You still looking for
the right review management platform?

You should get reviews more easily, the truth is… it's not that hard with the right review management software.

Start your free trial

Free 30-day trial, no credit card required.

How online review management works

We’ve got the review management tools you need to
get your business where it should be. At the top.

Contact online review management
Step 1

Enter your customers information

Whether you manually enter customers into the platform one by one, upload a CSV or completely automate upload via our integrations, this simple step will send review requests.

Request online reviews
Step 2

Customers receive
a feedback survey

Your customer will receive a customer feedback survey asking them to review your business. The user is taken to your own business feedback page on our review management platform.

When you receive customer feedback, it will appear in your dashboard in real-time. If you don’t get a reply, the customer receives an automatic email reminder the day after.

Customer feedback questions
Step 3

Feedback triggers
intelligent routing

Happy customers will be able to share their review online in the most popular social platforms with one click. The truth is, we make it easy to get more online reviews.

Even if customers rate 3 stars or below, they will be asked to provide additional details. You deserve the opportunity to see this customer feedback and have an opportunity to respond.

An intuitive and impactful set of
tools for online review management

Embeddable Widget

Display feedback collected from our app on your website with a simple copy/paste. Let your customers market your brand!

Automatic reminders

Send email reminders to customers that didn’t reply to your customer feedback survey or ask them to share their feedback publicly.

Multi-location support

Review management platform supporting multiple business locations. Great for businesses with more than one storefront!

Import & export contacts

From individual user upload to bulk CSV upload, and you can export all your customers in seconds too.

Mobile optimized

Our review management is optimized for mobile. From our client back-end to our feedback pages and email templates.

What else can we do?
More review management tools

“Our new patient referrals from online reviews have grown to the point where it has actually exceeded the number of word of mouth referrals. If online reviews are even mildly important to your business, then 5starRocket will become a valuable tool in your marketing arsenal.”

Ken Erickson, Irvine Spine & Sport Dr. Kenneth D. Erickson Irvine Spine & Sport

“Since we began, we've amassed over 1,900 reviews and we've gotten numerous reviews now from each of our clinics on Facebook, Google+ and CitySearch. I highly recommend obtaining this online review management tool as quickly as you can and get those reviews rolling.”

Custom everything

Here's the thing, your brand is not the same as everyone else's. You should have a review management platform that allows you to customize everything.

Have customization questions? Reach out to support.

Custom review surveys
Custom online review management
Custom landing pages

Your brand is important, and landing pages are where your customers will engage with it. Customize the look and feel of the customer feedback survey page with your logo, colors and background image.

Custom email templates

Use our performance tested email templates and personalize the email content with your contacts information, so they feel secure and confident in sharing feedback with your team.

Custom integrations

Use a Windows desktop-based CRM software? We may be able to help you creating a custom integration to connect your account and send feedback requests on autopilot with no technical chops required.