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We’ve got the review management tools you need to
get your business where it should be. At the top.
Whether you manually enter customers into the platform one by one, upload a CSV or completely automate upload via our integrations, this simple step will send review requests.
Your customer will receive a customer feedback survey asking them to review your business. The user is taken to your own business feedback page on our review management platform.
When you receive customer feedback, it will appear in your dashboard in real-time. If you don’t get a reply, the customer receives an automatic email reminder the day after.
Happy customers will be able to share their review online in the most popular social platforms with one click. The truth is, we make it easy to get more online reviews.
Even if customers rate 3 stars or below, they will be asked to provide additional details. You deserve the opportunity to see this customer feedback and have an opportunity to respond.
Display feedback collected from our app on your website with a simple copy/paste. Let your customers market your brand!
Send email reminders to customers that didn’t reply to your customer feedback survey or ask them to share their feedback publicly.
Review management platform supporting multiple business locations. Great for businesses with more than one storefront!
From individual user upload to bulk CSV upload, and you can export all your customers in seconds too.
Our review management is optimized for mobile. From our client back-end to our feedback pages and email templates.
“Our new patient referrals from online reviews have grown to the point where it has actually exceeded the number of word of mouth referrals. If online reviews are even mildly important to your business, then 5starRocket will become a valuable tool in your marketing arsenal.”
“Since we began, we've amassed over 1,900 reviews and we've gotten numerous reviews now from each of our clinics on Facebook, Google+ and CitySearch. I highly recommend obtaining this online review management service as quickly as you can and get those reviews rolling.”
Here's the thing, your brand is not the same as everyone else's. You should have a review management platform that allows you to customize everything.
Have customization questions? Reach out to support.
Your brand is important, and landing pages are where your customers will engage with it. Customize the look and feel of the customer feedback survey page with your logo, colors and background image.
Use our performance tested email templates and personalize the email content with your contacts information, so they feel secure and confident in sharing feedback with your team.
Use a Windows desktop-based CRM software? We may be able to help you creating a custom integration to connect your account and send feedback requests on autopilot with no technical chops required.