Our features will empower your Shopify store to collect feedback on products and services, enabling you to get the most out of each shoppers experience.Install now
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Our robust Shopify product review features allow you to stay on top of your online reputation with review management tools you can customize to your needs.
Every store has a different approach to online reputation management. Whether you are focused on Shopify product reviews, Google star ratings, Facebook reviews or any other platform. We've got the review management tools you need coupled with our exceptional support team, this will be a lot easier than you expected.
Manually add one client email at a time or upload your client spreadsheet (CSV). This allows you to collect emails on site in real time with your staff when appropriate, or upload a file where you collect emails of clients.
Avoid “over surveying” shoppers by setting a period of time where they won’t receive any feedback requests. Even if they never choose to post a review to a public platform, the feedback you get on your business has exceptional value.
Email follow ups are proven to increase response rates, so you have options to send email reminders to customers that didn’t reply to your initial request, or ask customers that sent a positive feedback to share it on social media.
Customers arriving on your landing pages from email surveys will have their form pre-filled with name, email and the product they purchased. Thus, only needing to write a review. We make getting feedback easy, fast and efficient for businesses and their clients.
Respond to your customers from your 5starRocket account or directly from your email client. Replies are sent directly to your customers’ email.
Everything we do is optimized for mobile. From our client back-end to our feedback pages and email templates. Get the best experience, regardless of the device that you are using.
You have total control over the message that your clients receive after they provide reviews. We realize there is no one size fits all model, thus you have flexibility and control over your message and appearance.
Get a quick summary of feedback, delivered to your inbox weekly or monthly.
Receive email alerts when customers rate you low so you can follow-up to immediately and resolve any issues the client is experiencing.
Filter all your reviews by product, time range, rating and/or customer email.
Your brand is important, and landing pages are where your customers will engage with it. Customize the look and feel of the customer feedback survey page with your logo, colors and background image.
Use our performance tested email templates and personalize the email content with your contacts' information, so they feel secure and confident in sharing feedback with your team.
Our custom Google Sheets integration will allow you to simply drop your customers into a Google sheet mapped to your Shopify store and automatically send them a review request. This works great for in-store purchases!
Every email survey we send is verified using DKIM, SPF and DMARC, meeting the strictest sending policies to ensure secure and reliable delivery.
We use the highest encryption standards, and have quality processes in place to ensure that you and your clients information is never compromised.