Activities & Events

One of the most important aspects of any business in the events industry, whether you run an art gallery or a brewery, is the atmosphere of your venue. Atmosphere is a subjective, intangible thing made up of a bunch of moving parts. You have a vision, but people want to know if it comes through in real life. Online reviews play a huge part in answering this question for people.

One of the most important aspects of any business in the events industry, whether you run an art gallery or a brewery, is the atmosphere of your venue. Atmosphere is a subjective, intangible thing made up of a bunch of moving parts. You have a vision, but people want to know if it comes through in real life. Online reviews play a huge part in answering this question for people.

Online reviews recount, in a personal and detailed way, how individuals felt when they spent time in your space. These stories from other people, especially in such a creative sector, make a huge impact on prospective customers. The overall vibe of the clientele, the space, the lighting, the noise level, the music, the comfort of the furniture, the level of engagement with the staff, the expertise of the staff, etc. These are the details that come together to create your atmosphere and people want to hear about them from individuals with personal experience.

The best way to convey all of this information in an authentic way is to let your happy customers paint the picture. Collect online reviews from people that have enjoyed being in your space. Their personal impressions matter to future customers just as much, perhaps more so, that the vision you directly set forth in your marketing materials.

Does your staff know everything there is to know about local wine? People that were blown away by their bartender’s knowledge will share their experience with the public if it’s easy enough. Do you consistently curate shows that are relevant to the local community? People will notice that, and adore you for it, and tell others. Your job is to make it easy to share.

5starRocket is a simple tool to help you gather and respond to reviews. It gives you a direct hand in managing your online reputation. With a comprehensive approach to art gallery review management, you have the power to amplify the good reviews and dampen the bad ones.

Our system enables you to solicit reviews from all of your customers in a systematic way. Features such as feedback throttling, pre-filled forms, and well-timed automatic reminders ensure that you find the reviews you need, without turning into a pest.

The 5starRocket system has a central dashboard to display all of your online reviews in one place. This makes it easy to strategically respond to reviews, no matter where they are posted. Direct the positive reviews wherever it makes the most sense for your business. Respond to negative feedback directly, which not only improves the customer experience, but also limits the number of bad reviews that get posted publicly.

Maintain your aesthetic throughout each customer-facing piece. 5starRocket allows you to fully customize the landing pages of your requests and thank-you pages with your own logo, colors, and background image to stay in line with your branding. See a complete description of features here.

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