Zomato (formerly UrbanSpoon) is a collection of restaurant reviews. It hosts 10 million reviews for over 1 million restaurants in over 20 countries (and counting). Individuals can follow top reviewers in their local area. Zomato makes two business products, one for table management and one for online ordering. It also offers some advertising opportunities on Zomato and makes a widget to display your Zomato profile anywhere online.
Do you want to increase your positive reviews and get in front of potentially damaging complaints BEFORE they are posted online? 5starRocket’s online review management allows you to take control of your online reputation. Find out how.
Claim Your Listing on Zomato
It is possible that your restaurant is already listed on Zomato even if you didn’t add it yourself. Start by simply checking to see if that is the case. At the bottom of the homepage, you will see the For Restaurants section, where you can click on Claim Your Business. If you click on this link, you will be taken to the main page for Zomato for Business. There is a search box where you can type in your restaurant to see if it is already listed.
Your search will yield a list of possible matches for your restaurant. If one of them is correct, click the green Claim this restaurant button, which will lead you through the process.
If your restaurant is not on the search results list, go ahead and click the red Add a Restaurant button underneath the search results. When you click this, you will be taken to this page where you can enter the information for your restaurant. Make sure you select “I’m the owner/manager” when you fill it out. Once this information is submitted, Zomato will verify the information and then the restaurant will appear in the restaurant directory. (This page can also be reached via the homepage. At the bottom of the homepage, you will see the section For Restaurants, where Add a Restaurant is an option.)
Write a Review on Zomato
Individuals can leave a review on Zomato simply by searching for your restaurant in the searchbox of the homepage. Once they find your listing, they scroll down the profile until they see the Write a Review section. They write their review and click the green Add Your Review button when they are finished. They will need to log into Zomato with Facebook, Google, or set up a Zomato account.
Some active reviewers are verified by Zomato as particularly helpful and unbiased and labeled with a blue badge. Reviewers can not personally request to be verified, as it is done at Zomato’s discretion. These individuals do not receive any special treatment or access to restaurants.
Final thoughts: Managing your online reputation is key to any modern business. 5starRocket makes it easy. With 5starRocket’s online review management, you will increase your positive reviews and also get ahead of any complaints BEFORE they are posted. Take control of your online reputation! Find out more.